Testimonials

Thanks for the great relationship I have had with your Company for the last few years – I have been more than happy with every aspect of your service – Many thanks.

 

Rhonda McCallum.

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Dear Sheila & Mick,

Just wanted to take this opportunity to sincerely thank you for providing such a first class service to our business and clients.

The majority of our clients need to have their property inspected at some stage whether it’s when buying it or 6 monthly ongoing. Surekill is the only business that we refer them to. We have had nothing but great feedback from all who have used you and all your team from the office girls to the field staff really make the clients feel special. On top of this your pricing is very evenly priced against your competitors.

Once again thanks for being such a customer focused organisation. You have our vote now and forever.

 

Best regards

Brad Fergusson

Senior Home Loan Manager


 

Surekil Pest Control has been the preferred Pest Protector for our home and also my family members for the past few years.

We have used this highly respected firm for pre-purchase checks of properties, pest control of several family homes and for annual inspections of the family properties.

The excellent pest control from their experienced/licensed staff has been to our 100% satisfaction. Their guarantee is genuine and ensures a “no worry” factor in using Surekil.

We have recommended their services to our large data base of Tweed and Gold Coast friends without hesitation and they have been very happy with Surekil.

Their knowledge and superior service cannot be faulted and we recommend their firm without reservation.

 

John and Joan Hurd

Business Excellence Marketing & Promotions Est. 1993


 

Dear Sheila and Mick,

I am writing to congratulate you on achieving an extremely high level of consistently excellent service.

I have had absolutely no reservations in reccomending Surekil to any of my clientele, usually in reference to pest and building inspections. The last thing I would want is for any of my valued purchasers or vendors to discover a problem with the property after the sale has settled.

The skill, experience and integrity evident from proven systems and procedures developed by the Surekill management assures accuracy to the highest end.

Combine this with pinpoint punctuality, friendly service and very willing after sales support you have a business which continually surpasses my already high expectations.

 

Mark Young

Real Estate Sales Consultant

Rainbow Bay Realty

Coolangatta, QLD 4225


 

Dear Mick

Several residents here have commented on the excellent manner in which you and your team carried out the recent Termite Inspections of our 46 Units.

They particularly appreciated the short "lesson" on procedures for residents to keep their own "watch" for attack, and the careful explanation of any "bad" gardening or other practices, given during the inspections.

Keep up the good work!

 

Yours faithfully,

R (Dick) Willis

Secretary SP 67774

Precinct 7 The Oasis

Tweed Heads South

NSW 2486


 

Dear Surekil, Management & Staff,

Monarch Prestige Cleaning would like to thank you for the fabulous service provided to us and to our customers, which we refer on to you, for their pest management needs.

When you recommend someone to someone else you are putting your own reputation on the line. Surekil’s professionalism & high standards make us look good for recommending them.

We look forward to a long and lasting relationship with Surekil and will continue to use and recommend their special skills in Termite & Pest Control.

 

Greg & Shari, Managers

Monarch Prestige Clean Pty Ltd

Kingscliff

NSW 2487

1800-725-666


 

Dear Mick,

After having a recurring termite problem over a five year period since purchasing our house and dealing with several pest control companies/inspectors, we have been very grateful for the services of your company.

Not knowing who to trust from previous experience, we consider ourselves very luck to have found you in the Yellow Pages but have since noticed your ads in the Local Newsletter.

We believe the manner in which you and your employers conduct business is very professional, friendly and courteous.We would not hesitate in recommending you to anyone that is interested in a quality pest control service.

We are unable to suggest any improvements as we are happy customers. It’s great to hear after each inspection that we remain termite free.

 

Kind regards

Steve Gillard

Tallebudgera

QLD 4228


 

It is with much pleasure that I write this document as a testimony to the excellent services that Surekil Pest Control provides.

Unfortunately, I was the “victim” of an unscrupulous pest control provider who installed an Exterra Termite Baiting System on my property under an agreement to maintain the system for twelve months.

The provider failed to honour the agreement despite the payment for his services twelve months in advance.

As termites were found to be active on my property, it was essential that I find quickly another provider to maintain the system. Happily, I was recommended to Surekil Pest Control Pty. Ltd. who I contacted and, following a consultation with the Director, Mr Mick Humberstone, I entered into a contract with that company to maintain the system.

I have to state that in every respect I have found the services of that company to be exemplary. The original installation was found to be inadequate and the documentation provided was poor. Surekil were required to modify the entire system and treat the stations so infected with Requiem. This was done so expediently, professionally and with the minimum of disruption. Appropriate documentation was provided as well and a site map thus ensuring the stations did not become “lost” in the property. The subsequent regular visits that were required to check and treat the stations were done in a professional manner with Ben the operative, always arriving punctually on the appointed day being most courteous and a pleasure to have on my property.

Through the professionalism and efficiency of the company Surekil and the effectiveness of the treatment they provided to eradicate the termites, I am pleased to say that my property is now free of the pest. However, Surekil is continuing to make regular visits spontaneously to inspect the stations without the need for me to prompt them to ensure the visits continue.

As such, I have no hesitation whatsoever in recommending to the highest degree the services of the company Surekil Pest Control Pty. Ltd.

I would like also to take this opportunity to convey my personal thanks to Mr Mick Humberstone, the Director, for the understanding and courtesy that he extended to me at a most worrying time and for taking over the management of the system. Also, to Ben, Technical Manager, for his regular and pleasant visits to check and treat the stations.

 

Helen Rintoul

Robina

QLD 4226


 

We are pleased to offer our comments to you regarding your services extended to us in past years.

During the past five years, we have had your inspection and pest treatment carried out twice annually, once as part of the ongoing arrangement with our Body Corporate, and once at our own request. On every occasion, the treatment was carried out in a very professional manner, the inspections were also conducted in a like manner, and advice was offered in a very obliging way. Your staff were courteous and friendly, always willing to explain the methods used, and the reason for their use, and answered all of our queries with knowledge and skill. All of your appointments were kept promptly.

Altogether, we are extremely happy with the service and attention we have received from your Company, and have no hesitation in recommending you to our friends, and anyone else who may require your expertise.

 

Yours faithfully,

Margaret & Ken Bennett

Banora Point

NSW 2486


 

I have been entirely happy with the Surekil service; in particular, the early response when a problem arises, the courteous attitude of staff and the thoroughness of inspections.

 

Yours sincerely

Les

Elanora, QLD 4221


 

Hi Sheila and Mick,

Just a note to thank you both for attending our Ploughman's Lunch on a very wet Thursday. The talk that you gave Mick was extremely interesting and everyone was quite enlightened about our Termites, how they move around and how they can get to their next big feeding spot. It was also great to see just how big the Queen ant develops, amazing! I was sorry that I didn't get a closer look and also to see the Funnel Web Spider, of which I've seen one or two of them,[ coming from the Blue Mountains where they are quite prevalent!] but I was interested to see whether it was a female or a male, and to talk to you also about their habitat. As I am in the garden around here I didn't think that I had to worry about them anymore, as that was a big concern 'back home' as well as Trapdoor Spiders, not realising that they were here too!

 

Thank You,

Nea, Sheila and Marilyn,

Social Committee

Terranora Valley Village

West Tweed Heads

NSW 2485


 

Professional and responsive are the two words that come to mind when speaking of Surekil Pest Control. They arrived on time, did a wonderful job, were cost effective and even offered a 100% guarantee to fix any pest problem - you can’t get better than that! I would highly recommend Sheila and Mick for all your pest control needs.

 

Gabrielle & Tony Robertson

WYUNA POOL SHOP & SERVICE


 

I would like to especially thank Ashley for his outstanding efforts during a recent rat infestation!  My husband was away at the time and I was getting very anxious with the rats in the house. He reasurred me the feeding stations would get rid of them but it could take 7 to 14 days.

After about 6 days I had an ecounter with a live one and panicked! I called your number again and Ashley came back out at no charge, found the rat (which had since died) and disposed of it for me. Checked stations and said it looks like we had probably eradicated all of them. There has been no more activity for the last couple of days.

Can you please pass on my sincere thanks to him for his professional and friendly service. I would recommend your company to everyone.

 

Sincerely

Jenni Maugham

Upper Coomera

QLD 4209


 

Thank you Sheila and Mick.  I really appreciate the help that you have given us.  So often these days people are not interested in helping someone out unless there is "something in it" for them so thanks, I will recommend you to anyone I know needing pest control down your way.

 

Kind regards

Yvette Hancock

Brisbane


 

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